Accessibility statement

This accessibility statement applies to the website for Ludgvan Parish Council.

This website is run by Ludgvan Parish Council. We want as many people as possible to be able to use this website and to access the full range of services available, regardless of their skill or technology.

Anybody should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • some older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email:
  • call: 07928 813 653

We’ll consider your request and will usually get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the clerk to the parish council, Louise Dowe, on tel. 07928 813 653 or email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Ludgvan Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

Non-compliance with the accessibility regulations

  • images: some images do not have an alt text alternative (including null alt text as appropriate), failing success criterion 1.1.1
  • headings and tables: semantic markup for headings etc needs to be checked, as does the labelling of tables, potentially failing success criterion 1.3.1
  • documents: PDFs are not tagged so are not accessible by screen readers, failing success criterion 1.3.1
  • navigation order: needs to be reviewed for being logical and intuitive, potentially failing success criterion 1.3.2
  • contrast: the majority of text has a clear contrast, however the header image includes text – the contrast to be checked for compliancy and replaced if non-compliant, potentially failing success criterion 1.4.3
  • links: some links have non-compliant text (eg ‘click here’) and should instead convey the purpose of the link in the link text, failing success criterion 2.4.4
  • navigation of pages: there needs to be at least two ways to access pages (eg site map, table of contents, site search, list of all available web pages), this is not yet in place, failing success criterion 2.4.5
  • links (image buttons): there are link buttons with text as part of the image (unreadable with screen reader), failing success criterion 2.4.9
  • page language: is not declared, failing success criterion 3.1.1

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have forms published as Word documents. By September 2020, or in the following weeks/months, we plan to either fix these, if needed, or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations

What we’re doing to improve accessibility A program of works is now underway to address these issues. Our accessibility roadmap is being developed and will be published soon. It will show how and when we plan to improve accessibility on this website

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on [this date will be inserted when first reviewed].

This website was last tested during September 2020. This testing was carried out by the clerk and members of the parish council. A number of pages have been sampled and tested using online accessibility compliance software, with adjustments made to bring the pages to compliancy where possible.